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Clinical Medical Assistant and Medical Administrative Assistant

The Clinical Medical Assisting online certification course from (!StoreName!) is designed to prepare students to function as professionals in multiple healthcare settings. Medical assistants with a clinical background perform various clinical tasks including assisting with the administration of medications and with minor procedures, performing an EKG electrocardiogram, obtaining laboratory specimens for testing, educating patients, and other related tasks. Job opportunities are prevalent with physician’s offices, clinics, chiropractor’s offices, hospitals and outpatient facilities.

This online program prepares learners to assist physicians by performing functions related to the clinical aspects of a medical office. Instruction includes preparing patients for examination and treatment, routine laboratory procedures, pharmacology, taking and documenting vital signs, technical aspects of phlebotomy, the 12-lead EKG and the cardiac life cycle. The purpose of the Clinical Medical Assisting certification course is to prepare learners to assist physicians by performing functions related to the clinical aspects of a medical office.

 

Program Objectives

After completing this program, learners will be able to:

  • Explain the clinical medical assistant's role in patient-centered care within the medical facility
  • Describe the specific personal characteristics, interpersonal communications, and professional skills required of the clinical medical assistant
  • Demonstrate an understanding of medical facility safety practices, measures, plans, and standards
  • Explain the steps in quality care throughout the patient encounter including preparation of the medical facility, completing required paperwork, taking vital signs, and completing the check-out tasks
  • Explain the concepts related to medical asepsis and surgical asepsis in the healthcare environment
  • Demonstrate knowledge and skills related to pharmacology and the administration of medications within the scope of the clinical medical assistant practice
  • Explain the concepts related to medical asepsis and surgical asepsis in the healthcare environment
  • Explain the medical assistant's role and tasks when helping with minor surgery and diagnostic testing procedures in the medical office, including laboratory procedures, specimen collection, microscopic assessment, and hematology procedures
  • Demonstrate the ability to assist the physician as directed in various medical specialties of the medical office
  • Explain considerations of healthcare for special populations including pediatrics and geriatrics
  • Apply the basic electrophysiologic principles of cardiac conduction to the anatomy and physiology of the body
  • Identify proper placement of leads to ensure an accurate and consistent EKG reading
  • Evaluate various EKG rhythm strips following established normal criteria for each of the wave forms and intervals
  • Analyze a variety of EKG rhythm strips, identifying rate, rhythm and intervals
  • Analyze a variety of EKG rhythm strips for common dysrhythmias
  • Apply an understanding of the technical aspects of the EKG machine to the correct use of the machine and interpretation of artifacts
  • Describe the functions, associated terminology, types, and rhythm strips of pacemakers
  • Describe diagnostic electrocardiography in terms of goals, types, procedures, indications, and contraindications
  • Explain how to interpret a 12-lead EKG strip
  • Explain myocardial infarction in terms of physiology, symptoms, and EKG interpretation
  • Describe common cardiac medications
  • Explain the steps in selected specimen collection procedures performed by the phlebotomy technician
  • Explain the safety procedures in the healthcare setting and specifically in performing specimen collection procedures
  • Identify specific supplies and equipment used in selected specimen collection procedures
  • Explain precautions and guidelines when collecting specimens in special populations such as pediatrics and geriatrics
  • Define quality of care and explain the impact on patient medical care when quality and safety are compromised in phlebotomy procedures
  • Describe the anatomy, physiology, pathophysiology, and medical terminology associated with phlebotomy
  • Describe the requirements of the successful phlebotomy career including desired character traits, training and education, roles and responsibilities
  • Explain how phlebotomists communicate with others in the healthcare setting verbally, nonverbally, within the health record, and using computer systems
  • Identify common legal issues, ethical issues, and regulatory issues commonly impacting the phlebotomist
  • Provide an overview of the healthcare industry and expectations for a healthcare professional
  • Understand the role of the medical administrative assistant
  • Describe the history of medicine, medicine and the law, medical malpractice, medical ethics, and medical practice specialties
  • Understand ethical and legal issues, fraud abuse, and compliance
  • Employ office and patient communication techniques, conduct appointment scheduling and general office duties
  • Employ technology in the healthcare environment
  • Employ basic terminology used in the medical office
  • Assist with medical records management, confidentiality of the medical record, initiating a medical record for a new client and filing reports in the medical record
  • Implement HIPAA procedures and adhere to the patient bill of rights and confidentiality
  • Understand financial and practice management
  • Understand health insurance coverage, and billing and coding procedures
  • Understand professional fees, billing and collecting procedures, accounting systems and credit arrangements
  • Perform medical accounting, financial statements, cost analysis, and budgets for the medical practice
  • Understand the fundamentals of specimen collection, laboratory safety and federal and state regulations
  • Assist with medical emergencies

Certification Opportunities

After completing this program, learners will have the opportunity to take the leading national/industry-recognized certification exams essential to entry-level employment in this fast-growing field.

National Healthcareer Association (NHA)  National Healthcareer Association (NHA) Certified Clinical Medical Assistant (CCMA)
 National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA)


 

 

Optional Volunteer Externship Opportunity

Learners who complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization whose work aligns with this area of study in order to gain valuable hands-on experience.  As learners progress through their eLearning program, an Externship Coordinator will reach out to coordinate placement.

Note: Additional documentation including health records, immunizations, drug-screening, criminal background checks, etc. may be required by the externship facility.

Medical Billing & Coding with Medical Administration - Fast Track

Medical billing and coding and medical administration is one of the fastest-growing careers in the healthcare industry today! The need for professionals who understand how to code healthcare services and procedures for third-party insurance reimbursement is growing substantially. Physician practices, hospitals, pharmacies, long-term care facilities, chiropractic practices, physical therapy practices, and other healthcare providers all depend on medical billing and coding and medical administrative professionals for insurance carrier reimbursement.

This program offers the skills needed to perform complex coding and billing procedures. The program covers: CPT (Introduction, Guidelines, Evaluation and Management), specialty fields (such as surgery, radiology and laboratory), the ICD-10 for both diagnosis and procedure coding, and basic claims processes for insurance reimbursements. This program delivers the skills learners need to solve insurance billing and coding problems. It details proper assignment of codes and the process to file claims for reimbursement. Additionally this program offers learners a well-rounded introduction to medical administration that delivers the skills individuals require to obtain an administrative medical assistant position or advance within their current healthcare career.

 

Program Objectives

After completing this program, learners will be able to:

  • Build medical terms using word parts
  • Interpret medical terms
  • Describe the various medical specialties
  • Recognize medical terms associated with various body systems
  • Demonstrate the interconnectedness of body structures
  • Communicate effectively in a professional healthcare environment
  • Identify the important role of a medical coder in upholding ethical billing practices and in obtaining reimbursement for healthcare services
  • Correctly use the ICD-10-CM for diagnostic coding
  • Correctly use CPT codes for coding medical procedures
  • Apply national and local HCPCS codes and modifiers
  • Explain the purpose and use of ICD-10-PCS codes
  • Function effectively in administrative and clerical positions in the medical office
  • Describe the roles of individuals working in medical administrative capacities
  • Manage health information and records according to privacy policies
  • Complete basic billing and coding to process insurance forms
  • Manage practice finances
  • Assist in handling medical emergencies
  • Describe techniques for academic and career development
  • Describe the healthcare environment

Certification Opportunities

After completing this program, learners will have the option to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field.

 National Healthcareer Association (NHA) Certified Billing & Coding Specialist (CBCS)
 National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA)


 

 

 

Optional Volunteer Externship Opportunity

Learners who complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization whose work aligns with this area of study in order to gain valuable hands-on experience.  As learners progress through their eLearning program, an Externship Coordinator will reach out to coordinate placement.

Note: Additional documentation including health records, immunizations, drug-screening, criminal background checks, etc. may be required by the externship facility.

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