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Critical Thinking & Problem Solving

Workplace readiness skills are essential to the success of any candidate for a new job and/or success on the job from the start. Now more than ever, working in the twenty-first century requires employees to develop and use critical thinking skills in diverse work environments. Technology, global clients, and industries that never sleep demand evaluation and logic when solving work-related problems. You can develop your critical-thinking and problem-solving skills by reflecting on and exploring alternative approaches.

Knowing the key aspects of critical thinking—how people think and make decisions—and approaches to problem solving are essential to looking beyond sensory experiences and feelings to find solutions that will benefit the most people, rather than just a few. With a little time and practice, you might be surprised to discover your own innate abilities and how quickly you can improve your own critical-thinking and problem-solving skills when you apply specific techniques.


Class Objectives

After completing this class, learners will be able to:

  • Define inductive, deductive, and circular reasoning
  • Describe qualities found in critical thinkers
  • Explain benefits of critical thinking in your work
  • Describe the connections between information and arguments
  • Describe solving problems using conventional and innovative methods

 

Creative Thinking, Critical Thinking, and Problem Solving

Learning how to approach a problem using critical and creative thinking skills will give you effective life skills that will soon become second nature. Start by clearly defining the problem, separating fact from fiction, and removing any biases and preconceptions. You then may want to discuss the problem with friends, colleagues, counselors, or another expert source. You will have to analyze their responses in a critical way and open yourself to all possible solutions by taking a few minutes to brainstorm. Think outside the box and look at the problem from different vantage points.

Successful people know how to turn problems into opportunities, find innovative uses for ordinary objects, and challenge the status quo. This is how to problem solve. Getting stymied by inaction is ineffectual and allows problems to keep us from reaching our goals.

This resource provides instruction for users to:

  • Analyze steps in the critical thinking process
  • Use creative thinking techniques
  • Explain the value of using critical and creative thinking skills to solve problems
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